Distribution and Fulfillment
The numbers speak for themselves: Each week, we distribute thousands of books to more than 40,000 retail outlets from our strategically located, state-of-the-art distribution centers. In all, these centers comprise nearly 2.5 million square feet of dedicated distribution space.
To make this a reality, we also employ streamlined, just-in-time distribution and replenishment, exceptional reverse logistics, voice-directed picking, radio frequency scanners, automated returns processing and other advanced quality control tools. A variety of Six Sigma-based processes also ensure that we fill orders correctly on time, every time.
It all adds up to significant reductions in freight costs and transit times. We reach 99 percent of U.S. stores within two business days using our proprietary freight consolidation and delivery network.
- View Our Distribution Centers
- Learn more about Reverse Distribution
- Learn more about Returns Center Processing
Direct-to-Consumer Fulfillment
Interested in a white-label fulfillment platform that can turn your company’s website into an online resource for an assortment of books at exceptional prices?
Our program—which always makes your brand the hero—comes complete with all the customer-facing elements you’ll need, including packing list, shipping labels, package inserts and cross-channel promotions to provide continuity between in-store and online physical programs.
Let us help you leverage our extensive resources to improve your sales, lower your costs, speed up your shipping and delight your online customers
- Learn more about Direct-to-Consumer
Romeoville, Illinois
- 428,000 square feet
- All customer outbound and B2C
- Smart returns center
- Midwest B2C
Salem, Virginia
- 170,000 square feet
- All customer outbound
Ogden, Utah
- 500,000 square feet
- State-of-the-art distribution center of the future with Bombay-style, 300-lane sorter
- Smart returns center
- Western B2C
Denton, Texas
- 384,000 square feet
- All customer outbound
- Returns overflow
Winder, Georgia
- 500,000 square feet
- All customer outbound
- Smart returns center
- Eastern B2C
Alaska and Hawaii JIT
- (airport and grocery outbound)


